Last updated: September 15, 2026
Xiaohang Cold Chain ("we", "us") operates the website xiaohangcoldchain.com. This policy explains what information we collect when you use this website, how we use it, and the choices available to you.
When you submit our contact form, send us an email, or message us on WhatsApp, we collect the information you choose to give us. This typically includes your name, company name, email address, phone number, country, and the details of your inquiry. We use this information solely to respond to you and to prepare quotations and technical proposals.
Like most websites, we use analytics tools to understand how visitors use our site so that we can improve it. These tools collect information such as:
Your IP address is processed to derive an approximate geographic location. We do not use this data to identify you personally, and we do not combine it with any other information to do so.
Our analytics providers use cookies and similar technologies to distinguish repeat visits and to measure how the site is used. Most browsers allow you to block or delete cookies through their settings. If you disable cookies, the website will still work, but some measurement features will not.
To opt out of Google Analytics measurement across all websites, you can install the Google Analytics Opt-out Browser Add-on. To learn more about how Microsoft handles data in Clarity, please refer to Microsoft's Privacy Statement.
We do not use your information for automated decision-making, and we do not send marketing emails unless you have asked us to.
We do not sell, rent or share your personal information. We share it only in these limited circumstances:
Our company is based in Changzhou, Jiangsu, China. Information you send us may be stored and processed in China, and analytics data may be processed on servers located in other countries, including the United States, where our analytics providers operate. Where required, we rely on appropriate safeguards for such transfers.
We retain inquiry and order records for as long as necessary to serve you and to meet our legal, tax, and accounting requirements. Analytics data is retained according to the retention settings of the respective providers.
Depending on where you live, you may have the right to:
These rights apply, for example, to residents of the European Union and the United Kingdom under the GDPR, and to residents of California under the CCPA. To exercise any of these rights, please contact us using the details in Section 11.
This website is intended for business and professional use. It is not directed to children under the age of 16, and we do not knowingly collect their personal information.
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.
If you have questions about this policy or about how we handle your information, please contact us:
Xiaohang Cold Chain
Changzhou, Jiangsu, China
π§ contact@xiaohangcoldchain.com
π± WhatsApp: +86 189 5121 5316
π xiaohangcoldchain.com
This policy applies to xiaohangcoldchain.com. By using this website you acknowledge the practices described above.